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Blog - SecurityGuardSanJose | CA

How to Determine the Number of Security Guards Your Company Needs

The security needs of a business enterprise are determined by the security plan. New companies rarely draft a security plan, but they have two choices in this regard: appoint a Chief Security Officer to handle planning or retain the services of a security company in San Jose to conduct an assessment. One of the considerations of security planning focuses on the number of guards to assign, which can be determined based on the following criteria.

Critical Security Coverage

As previously mentioned, each company should designate a director of security, and this doesn’t have to be an individual who is dedicated exclusively to this function. It can be an executive or senior manager who acts as a liaison with the security services provider. Critical coverage begins with designating an internal director of security and continues with figuring out minimum assignments. For a small retail store staffed by less than six workers during operating hours, critical coverage would be one San Jose security guard on the premises per shift, but adequate coverage will be determined by other factors.

Staff-to-Customer Ratios

Similar to the way public safety departments calculate the ratio of police officers per population, business owners should sit down with CSOs or providers of security services to figure out how many guards they need. The three aspects to evaluate are:

  • Personnel allocation based on staffing and customers
  • Space analysis
  • Shift activity

Calculating staff-to-customer ratios is not a purely mathematical endeavor. It’s tied to space analysis and the various events that unfold during shifts as well as existing resources.

Security and Readiness Levels

The desired level of safety in accordance to potential risks will also determine how many guards are assigned. A full level of security services may include video monitoring, foot patrols, guards posted at entry and exit points, a reaction force, and trained personnel who project a certain corporate image. A responsive or reactive level of security services may be limited to providing one guard per shift for up to 100 staff members or customers, but this may prove to be inadequate for companies that are trying to reduce their exposure to liability.

Potential Activity Level

A more important factor than space analysis and personnel allocation is the expected number of safety situations a company may face. For example, a law firm engaged in lobbying of controversial policy issues is bound to experience more potential security situations than a firm dedicated to commercial real estate transactions. A nightclub venue that features live music performances, regardless of musical genre, could have quite a few potential issues to worry about. Potential activity levels can also be estimated by looking at crime statistics in nearby districts. Some parts of Northern California will present higher activity levels than others.

No matter how many professional guards your company needs, you can rely on ADS Guards to provide them. We offer highly trained guards who are capable of protecting a wide array of businesses. Call 1-800-794-1550 today to receive a free quote.

How to Make High School Campuses Safer

The heartbreaking Valentine’s Day massacre at Marjory Stoneman Douglas High School in Florida created various factions that have taken their concerns to Congress and the White House. While the media has mostly focused on the political angle of these factions, there is a shared interest related to increasing campus security. Some of the proposed measures in this regard, such as arming teachers, have resulted in controversial headlines. Following are a few objective, reasonable, and actionable measures to make schools safer for students and staff members.

Define School Perimeters

Many schools in urban areas already feature fencing and other barriers that clearly define perimeters. However, this is often not the case in suburban and rural communities. There is more to defining perimeters than just installing fences. Perimeters should also be monitored for the purpose of taking action when barriers are breached. Fencing is effective in terms of limiting access to a single point of entry.

Utilize Double-Entry Systems

When San Jose security guards are posted at subsequent entry points, potential intruders are more easily dissuaded. Ideally, this double-entry system will be manned when students arrive and leave the campus. When classes are in session, the outer entrance can be equipped with an intercom.

Train Guards in Intruder Response

One of the most criticized aspects of the Florida school shooting was the inadequate reaction by an armed sheriff’s deputy during the incident. Nonetheless, the gunman was spotted on campus before he started shooting. Handling intruders is now a strong focus of security guard training these days, and this is not limited to reacting to active shooter situations. For example, if a newspaper reporter carrying a notepad wanders into a school, security guards will know how to approach the individual without immediately resorting to the use of force.

Install Adequate Glass at School Entrances

Quite a few American schools are rethinking the use of panoramic windows and glass doors at their entrances. First of all, the material should be high-impact resistant glass. Second, visibility should be functional, meaning security guards should be able to see from the inside instead of making it easy for anyone on the outside to look inside the building.

Add Panic Buttons to Classrooms

Schools should not rely solely on administrators to contact police from their front offices. Security guards and teachers should also be able to activate panic buttons as long as they are properly trained to use them. Naturally, the location of these emergency devices should be privy to those who are authorized to use them.

Train Faculty in Situational Awareness Training

While security guards assigned to schools will have undergone this training, it should be extended to teachers and other staff members. When properly taught, situational awareness becomes a rational attitude more than just an acquired skill, and it can go a long way toward making sure adverse situations are detected early.

If you need professional guards to protect a school, get in touch with ADS Guards, a reliable security company. San Jose residents have placed their trust in our services for nearly two decades. For a free quote, call 1-800-794-1550 today.

6 Misconceptions about Professional Security Guards

As with other professional fields, the public is often misinformed about the duties, responsibilities, and career paths of security guards. Comedic films such as Paul Blart: Mall Cop only serve to perpetuate the various misconceptions surrounding security professionals and their jobs. The staff at ADS Guards, one of the leading security companies in San Jose, shares the following myths commonly associated with security guards, which are far from the truth.

1. Security Guards Are Too Expensive to Hire

This is a dangerous misconception that probably originates at the business planning level. For some reason, many business plan templates omit security as a business process, which results in applications for commercial financing to be revised because they do not take this cost into consideration. When you factor in shrinkage, risks, and liabilities modern businesses face, the cost of retaining security guards becomes reasonable and makes perfect sense.

2. Security Guards Are Only Trained to Stop Shoplifters

This tall tale emanates from the fact that many people mostly see uniformed guards posted at stores. While it is true that the retail sector generates a lot of jobs for security guards, they are also retained across many other industries. Security guards can be found at hospitals, campuses, corporate parks, manufacturing facilities, transportation terminals, and just about anywhere else there is a need to protect life and property.

3. Security Guards Are Not Tech-Savvy

This myth has no basis in reality. Security guards assigned to video surveillance rooms happen to know enough about networking technology to conduct their own troubleshooting. Modern security guards are expected to use computers, smartphones, radios, and other devices in the course of their duties.

4. Security Guards Are Out of Shape

This urban legend was one of the plot points of the aforementioned Paul Blart film, whereby the main character of the film did not make the police academy because his poor physical condition resulted in hypoglycemia. In reality, security guards are expected to be physically fit to meet the demands of their jobs, which often entail patrolling on foot, standing for long periods, responding quickly to incidents, and evacuating individuals during emergencies.

5. Security Guards Are Not Properly Trained

This misconception ignores the fact that security guards are expected to undergo dozens of training hours just to get licensed at the state level. Moreover, guards assigned to executive protection, corporate security, and undercover loss prevention receive extensive training so they can carry out their special duties.

6. Security Guards Are Washed Up Veterans and Disgraced Cops

Security guard agencies often give preference to military veterans and former law enforcement personnel because their skills and experience come in handy, but they must present clean discharge papers and service records to be hired. It should be noted that professional security agencies are required to keep considerable liability insurance policies with very high premiums, which would be a lot higher if they took a chance on hiring individuals with questionable backgrounds.

If you’re interested in hiring professional security guards in San Jose for commercial or residential spaces, reach out to ADS Guards. Call 1-800-794-1550 today to get a free quote and speak with one of our friendly representatives.

How to Remain Safe When Staying at a Hotel

Hotel security may be the last thing you think about when you’re on a trip, but you certainly don’t want your trip ruined by theft, fire, or worse. It pays to put security first, especially if you’re traveling alone or in an unfamiliar area. Here are some tips to help you stay safe in your hotel, no matter where your travels take you.

Research the Area and Hotel

Every city has neighborhoods with higher crime rates than surrounding areas. Find out whether certain areas are more secure than others and whether tourists tend to be targeted in the neighborhood. You should also check the security of the hotel itself. Ask if the front desk is manned 24/7, whether there are on-site San Jose security guards, and whether the hotel has surveillance cameras. You may also want to ask if the hotel restricts access to guest floors to people with room keys for extra safety. Finally, check guest reviews of the hotel to identify any security concerns.

Keep the Door Locked

When you’re in your room, make it a habit to keep the door locked with the security chain and deadbolt. For additional protection, you can bring a rubber door stopper to fortify the door against a break-in. After all, even the best hotel may have a crook who did not have a criminal record and can access guestrooms.

Don’t Leave Valuables Visible

When you leave your room, make sure you use your in-room safe for storing jewelry, cash, and other small valuables. Because the hotel likely doesn’t accept liability for any items in your guest room safe, you can also ask the front desk to hold valuables. If you do, just make sure you get a written receipt.

Protect Yourself When Traveling Alone

If you’re staying in a hotel by yourself, you may be seen as a target. To reduce this risk, book your room with just the first letter of your name so it isn’t gender-specific, such as “J. Jones.” If you order room service, call to place your order. If you’re concerned about your safety, ask a hotel employee to escort you from the lobby to your car. Because the peephole can give people outside your room a glimpse inside, put a bandage over it while you’re staying at the hotel.

Avoid Staying on the Ground Floor

It may be convenient for guests, but the ground floor is the easiest for non-guests to access as well. Ideally, ask for a room on floors 4 through 6. These floors can be reached by a ladder truck in case of fire, but they’re far enough from the ground floor that you won’t be an easy target.

Don’t Open the Door for Strangers

If someone knocks on the door and you aren’t expecting anyone, don’t assume they work for the hotel, even if they say they do. Always call the front desk to verify before you open your door and allow someone into your room.

If you run or manage a hotel and want to keep your guests as safe as possible, consider hiring a professional security guard to patrol the premises. At ADS Guards, one of the leading security companies in San Jose, we take pride in providing expertly trained guards for commercial and residential spaces. For a free quote, call 1-800-794-1550 today.

5 Internet Security Myths You Should Be Aware Of

The internet is a place where information and misinformation often collide on a variety of topics. Urban legends, myths, and fake news have become problematic in recent years, particularly regarding cyber security. When dealing with the protection of company, employee, and customer data, the last thing a business owner needs is to fall for internet security myths. At a time when cybercrime activity is generating more than a trillion dollars in global losses each year, it’s important to take note of the following online security misconceptions, brought to you by ADS Guards, one of the leading security companies in San Jose, CA.

1. Antivirus Software and Firewalls Provide Enough Protection

Ever since the “Creeper” virus was first detected in the ARPANET days, there has always been a need for protective measures beyond the standard firewall and antivirus software applications. In recent years, operating systems exploits and social engineering attacks have managed to bypass basic security measures. To this effect, phishing attacks and passwords stolen by various means are proving to be more damaging.

2. Mac OSX and iOS are Secure Computing Platforms

Operating systems developed by tech giant Apple are thought to be more secure than Windows, but this is only because they command less market share. The first computer virus detected in home computers was developed for Apple desktop systems in the early 1980s. If anything, hackers who set out to develop malware for iPhones, iPads, MacBooks, and Macs relish the challenge and tend to be more skilled.

3. Online Security Software Slows Things Down

This may have been the case when Intel Pentium processors were the most powerful in the market, but it no longer applies in the era of the AMD Ryzen and Intel Skylake CPUs. Modern security software solutions are being developed to operate more efficiently. They can run in the background without slowing down applications and processes.

4. The New Cloud Computing Paradigm Offers More Security

Over the last few years, massive data breaches on public cloud systems managed by Amazon and Google have ushered a new concern in terms of information security. Part of the problem is the current state of geopolitics, which has seen the leak of cyber warfare weapons developed by the CIA and NSA. Now that hackers have accessed source code and strategies to exploit networks, they are choosing more substantial targets. Companies that put their digital infrastructure in the cloud must not ignore endpoint protection systems, and they should choose cloud computing providers with a proven security record.

5. Hackers Only Focus Their Efforts on Large Companies

Cybercrime groups are shifting their strategies so they involve “casting wide nets,” which means letting malicious processes and routines choose targets automatically. As long as a network presents a vulnerability, it becomes fair game for hackers. Even smart home automation devices such as advanced refrigerators and IP cameras can be targeted by cybercrime groups.

In addition to protecting your company’s internet activity, you might also want to hire highly trained security guards. San Jose businesses can place their trust in ADS Guards. For a free quote, call one of our knowledgeable representatives today at 1-800-794-1550.

How to Enhance Security in an Office Building

The security risks modern office building managers face are more numerous and complex than ever. Until a few decades ago, sophisticated criminals used to focus mostly on the retail sector. However, they are increasingly turning their attention to corporate parks and office buildings because they hope to find more relaxed security measures, and this expectation is fulfilled in many cases. When it comes to security, office building managers should not solely trust their instincts. Here are a few observations to consider when thinking about increasing security in office building settings.

Configure Alarm Systems According to UL 2050 Certification

When the United States Department of Defense seeks civilian contractors, UL 2050 certifications are often required if the work is to be conducted at an office building. This certification sets standards for the installation of alarm systems, monitoring, response, and investigations. Even if the tenants are not actively bidding on Department of Defense contracts, it is a good idea to implement some of the UL 2050 standards, which can later be upgraded to full certification.

Post Uniformed Security Guards

The physical presence of security guards is a strong deterrent against sophisticated criminals whose modus operandi is focused on never getting caught. Armed guards who patrol the parking lots and garages of office buildings can deter vandals and prevent vehicle break-ins. Posting a uniformed San Jose security guard in the lobby provides reassurance not just to tenants and employees but also to visitors.

Control Door Locking Systems

Key card access systems for employees should be closely monitored. Whenever possible, only guards, trustworthy staff members, and company principals should be issued master keys or all-access cards. Door locking systems that offer biometrics functionality tend to be safer, particularly when they are equipped with sensors and connected to networks that provide access logs and usage reports.

Implement Adequate Endpoint Network Security

Office buildings that rent spaces cannot assume responsibility for the network security measures of their tenants. However, building managers should ensure their own networks are secured since they are often the most sensitive. The digital records of property management companies are highly coveted by hackers who can sell them to sophisticated robbery crews. Special attention should be paid to devices that connect to the Internet of Things, which include IP cameras, smart locks, alarm systems, thermostats, and printers.

Draft and Enforce Smart Security Policies

Security policies such as requiring ID badges for employees and checking personal bags and briefcases will only seem excessive when they are not thoughtfully drafted and implemented. These policies should not be forcefully introduced as if they were being implemented at army barracks. Calling a staff meeting and explaining the need for increased security is the right way to do it. One idea in this regard is to look for news reports of security incidents in the region.

If you manage or own an office building and want to hire highly trained security guards, reach out to ADS Guards, one of the leading security companies in San Jose. To speak with one of our friendly representatives and receive a complimentary quote, please call 1-800-794-1550.

5 Safety Tips to Keep in Mind When Attending Summer Festivals

As the summer months approach, the postcard-like weather conditions give way to major festivals. Summer is the season when music festival organizers execute plans they have worked on all year to provide the best in live entertainment in San Jose. Private security is always a concern during these events, and even though organizers do their best to keep these events safe, the following precautions should be kept in mind.

1. Be Aware of Emergency Exits

Ever since the 2017 mass shooting in Las Vegas, music festival organizers have been publishing maps of the fairgrounds as well as the location of first aid stations and emergency exits. This information can often be found on the website of the festival and on the paper materials issued at the entrance. It is up to those in attendance to become familiar with evacuation routes.

2. Stick to Your Group

Festivals are more fun to enjoy among groups of friends, relatives, and associates, and they are safer as well. The key to promoting safety in numbers is to talk about what should be done in case of an emergency, and this conversation should include where to set rendezvous points, what to do in case of becoming separated, how to stay together, and how to react when confronted with certain situations.

3. Consider Worst-Case Scenarios

It’s crucial to think about worst-case scenarios and other possible situations before arriving at a festival. For example, events that feature massive beer tents and gardens are bound to attract a few individuals who become aggressive after drinking too much. Other festivals may feature bands that are followed by rowdy fans. Situational awareness boils down to acknowledging risks and threats that may occur. Furthermore, this awareness should extend to thinking about how to react in the face of danger.

4. Pack Only the Essentials

Not many festivals allow backpacks or purses these days, which means those in attendance should pay attention to the items they can carry. Bringing a fully charged mobile phone is a good idea. However, it should be kept on airplane mode or turned off to avoid draining the battery. Instead of carrying a wallet, it is better to keep emergency cash in a front pocket along with car keys and a list of emergency contacts written on paper and stored inside a plastic bag. Another good idea would be to bring a clip-on solar smartphone charger.

5. Know Where to Find Security Guards

Summer festivals may heighten the potential for security incidents. Find out where the professional San Jose security guards are located before the festival starts in case you end up needing their help.

If you need expertly trained security guards for a festival or another special event, get in touch with ADS Guards today. We have been protecting the Bay Area for nearly two decades. Call 1-800-794-1550 for a free quote.

5 Things Security Guards Can Do in the Event of an Emergency

A well-trained San Jose security guard can quickly become a key player in an emergency. Whether a minor emergency like a cut finger or a major one such as a shooting, security guards are often the first to respond to the scene and are trained to take appropriate action. A professional security guard can easily be the difference between life and death in a critical situation. Here are five things a security guard can be expected to do when an emergency occurs.

1. Increase Safety 

Medical emergencies can happen at any time. Security personnel are trained to perform first aid and CPR and properly use defibrillators until trained medical professionals arrive. Trained security guards are also willing and able to assess and respond to dangerous situations such as industrial accidents, suspect apprehension, and environmental emergencies. Simply providing directions to the public reduces stress and lowers the chances of an accident.

2. Confront a Violent Criminal 

The prevention of robberies, school shootings, and other violent crimes are in an armed security guard’s job description. Though prevention of violent occurrences may not always be possible, a security guard is uniquely qualified as a first responder by acting in a professional and reasonable manner. If a violent response to a criminal’s actions are called for, the security guard has the training and resources to do what needs to be done.

3. Keep Things Organized

Most people panic during an emergency. A trained guard from a security company in San Jose can be the voice of reason when a calm head is needed. Police and medical personnel may be on the way but have no idea of where to go when they arrive, and the security guard can point them in the right direction. Organizational skills are also needed during an emergency when the security guard is called upon to assess a fluid situation.

4. Act as an Expert Witness 

Security guards are often firsthand witnesses to events and are called upon to provide accurate information and details to law enforcement or in courtroom testimony. Depending on the type of emergency, criminal prosecution may rest primarily on the information the security guard obtains during the emergency. In medical emergencies, the security guard’s observations may facilitate treatment and assist in the proper diagnosis being made when minutes count.

5. Secure the Scene 

Effective control of the scene of an emergency can take many forms. Crowd control during an ongoing crisis is huge because it prevents injuries and crippling interference with first responders. If the emergency is a fire, essential fire control skills can be implemented to reduce the risk of burns and smoke inhalation while preventing the fire from spreading. The trained security guard may be the only person in the building doing what should be done and not making matters worse.

If you need to hire a security guard, get in touch with ADS Guards, a leading provider of private security. San Jose businesses can rely on our highly trained guards to assist in the event of an emergency. Call 1-800-794-1550 today for a free quote.

How Can Hiring a Professional Guard Save Your Business Money?

In March 2018, officers from the San Jose Police Department apprehended a man who was the prime suspect in a string of robberies around the Bay Area. The modus operandi of the suspect consisted of targeting convenience stores that were not protected by security guards. He would wait until late at night to enter the premises and hold the clerk at gunpoint. In all instances, the suspect demanded cash from the register, and detectives estimate he may have stolen thousands of dollars in this fashion.

This example certainly underscores the need for hiring security guards since the safety of the convenience store clerks was compromised. Overall safety is certainly the primary reason for hiring security guards. However, there are also financial advantages to consider. The following situations illustrate how you can potentially save money by hiring San Jose security guards to protect your business.

Lower Liability Policy Premiums

Many insurance companies will charge a lower premium on liability policies after you hire security guards, particularly if you operate in the brick-and-mortar retail sector. The savings on commercial liability premiums can be significant, particularly if the insurance company considers that your business is located in an area where robberies and other incidents have been averted thanks to the presence and actions of security guards. Keep in mind this consideration will not apply in all situations. For example, insurers that provide coverage to condominium associations prefer unarmed security guards who are trained in basic life support.

Reduce Shrinkage

As a retail business owner, you are probably familiar with the concept of shrinkage. One of the best ways to keep shrinkage low and under control is by hiring security guards since they effectively reduce the incidence of shoplifting and employee theft. In all business situations, reducing loss translates into savings.

Deter False Plaintiffs

Serial lawsuit filers know business owners are expected to carry commercial liability insurance to operate their establishments, and they will try to exploit your coverage by staging accidents in your office, shop, or store. If the policy you carry has a high deductible, a staged slip-and-fall accident could create a considerable cash shortage for your business. For this reason, you would save money by hiring a San Jose security guard since false plaintiffs are less likely to take a fall in your establishment.

Prevent Vandalism

A good reason for retaining security personnel is to watch over the physical integrity of your property. If you file a claim each time graffiti is sprayed or glass is broken by vandals, your premiums and deductibles are bound to increase. Once you add the cost of repairs, vandalism and other types of incidental damage can get very expensive. With a security professional guarding your premises, vandals are more likely to stay away. Moreover, your employees and customers are bound to be more careful about causing accidental damage.

If you need armed or unarmed guards for your business, make sure to hire a reliable security company. San Jose businesses trust ADS Guards for good reason. We have been protecting the Bay Area for nearly two decades. Call 1-800-794-1550 today to speak with one of our friendly representatives.

5 Reasons Your Business Needs Security Cameras

In April 2018, the small business community of Alameda was still mourning the death of a restaurant owner who was savagely beaten during a robbery on Webster Street. Although the robbery suspects fled the scene before police officers arrived, detectives assigned to the case were confident they would be able to make arrests based on their evaluation of the recorded video captured by security cameras. Most business owners think the main advantage of security cameras is to help law enforcement handle situations such as this. Nonetheless, there are other reasons cameras should be included as part of security systems. The staff at ADS Guards, one of the leading security companies in San Jose, CA, discuss a few of these reasons.

1. Reduce Insurance Premiums

Many providers of commercial insurance policies give business owners a break on their premiums when they install security cameras. Considering insurance rates have increased in recent years, security cameras can be very cost efficient in the long run.

2. Prevent Vandalism

Painting over graffiti and repairing random damage to retail, industrial, and corporate buildings are unexpected business expenses that can quickly add up. Sophisticated graffiti artists tend to stay away from structures protected by security cameras, and they are good at spotting them even when they are concealed. Footage of taggers and other vandals who disregard security cameras can be turned over to law enforcement so they can track down suspects.

3. Increase Productivity

Employees are known to associate security cameras with the watchful eyes of their supervisors and bosses. Slacking off and excessive breaks can be curtailed by installing cameras. More importantly, managers can review video to evaluate if their work processes are effective. If warehouse workers are taking many breaks because they are exhausted, their workflow may need to be optimized. Cameras can also be used to settle employee disputes and gauge the level of service customers are receiving.

4. Discourage Shoplifting

After a brazen snatch robbery in Union Square, detectives from the San Francisco Police Department made six arrests and identified a shoplifting crew that had been active since February 2018. The arrests were made possible by the review of surveillance video, and the investigation also resulted in the recovery of many designer handbags. The detectives explained that members of this particular crew were amateurs since sophisticated shoplifters do not target stores with security cameras.

5. Provide Peace of Mind

Security cameras provide more than just crime prevention. Store owners can review video to see if their layout is conducive to a good customer experience, warehouse managers can use cameras to check on safety measures, office supervisors can evaluate staff behavior to detect employees who are leaking information or conducting corporate espionage, and clinic directors can document incidents involving patients and front office staff. With today’s modern security systems, a business owner can also access video feeds from a smartphone whenever an alarm is activated.

Security cameras aren’t the only measure that can protect a business. For many companies in San Jose, private security is an important concern. If you’re looking to hire a commercial security guard, get in touch with ADS Guards today at 1-800-794-1550. One of our representatives would be happy to provide a free quote.