At a time when security is becoming one of the most important aspects of managing a commercial enterprise, business owners in San Jose should learn to evaluate the companies that offer security guards and protective services. A few sketchy and fly-by-night security companies have emerged in recent years to take advantage of current demand. Prior to retaining the services of a security guard agency in San Jose, business owners should learn to spot certain signs that let them know they are hiring a company they can trust. This is vital because hiring the wrong security guard can increase risk exposure. Here are some red flags and warning signs to look for.
Individuals who work as security guards in California are expected to have the proper state license, and the same goes for the companies that employ them. A San Jose security services provider should be able to produce company and individual license certificates upon request. Furthermore, business owners can check online for licenses on the website of the California Department of Consumer Affairs: search.dca.co.gov
Inexperienced Security Guards
Military veterans and former law enforcement officers often seek employment at security firms that recognize their experience with higher pay. Companies that try to save on payroll at all costs will not attract veterans of the military and police departments, which often means they hire individuals who are new to the field of personal and corporate security. In lieu of military or law enforcement experience, newcomers to the security field should undergo at least 80 hours of training.
In California, security guards and the companies that provide security services are regulated by the Bureau of Security and Investigative Services (BSIS), which is a division of the Department of Consumer Affairs. If a company has been involved in serious incidents or has received a string of complaints from the public, the Disciplinary Review Committee of the BSIS will look into the issue, take action, and make a record of the proceedings.
Business Complaints and No Referrals
Providers of patrol security in San Jose are known to get referrals from clients, particularly after their guards successfully manage a difficult situation. A complete lack of referrals is a red flag, and the same goes for companies with a record of complaints filed with the Better Business Bureau, which will issue a poor rating if the company does not adequately handle the complaints.
Shoddy Equipment and Unkempt Uniforms
If security guards are forced to use old equipment that has seen better days, this would be a sign of a company that only cares about cutting expenses instead of enhancing the quality of their services. An example would be a two-way radio held together by duct tape. Ill-fitting, torn, and dirty uniforms also suggest the company is stingy.
If you’re looking for a San Jose security agency you can rely on, turn to ADS Guards. Our security professionals are expertly trained, and we have been proudly serving the Bay Area for nearly 20 years. To learn more about the services we provide and receive a complimentary quote, call 1-800-794-1550 today.